Article 190. Violation of the legislation of the Republic of Kazakhstan on consumer rights protection and the Code of Administrative Offences of the Republic of Kazakhstan

Home / Codes / Article 190. Violation of the legislation of the Republic of Kazakhstan on consumer rights protection and the Code of Administrative Offences of the Republic of Kazakhstan

 1. Measuring, weighing, miscalculation, misleading about consumer properties or the quality of goods (work, services) or other deception of consumers by individual entrepreneurs or organizations engaged in trading activities and the provision of services, –

They impose a fine on individuals in the amount of ten, on small businesses – in the amount of twenty, on medium–sized businesses – in the amount of thirty, on large businesses - in the amount of fifty monthly calculation indices.

2. The actions provided for in the first part of this Article, committed repeatedly within a year after the imposition of an administrative penalty, –

They entail a fine for individuals in the amount of thirty, for small businesses in the amount of fifty, for medium–sized businesses in the amount of seventy–five, for large businesses in the amount of one hundred monthly calculation indices, with the deprivation of a license and suspension or prohibition of activities for up to three years.

3. Actions provided for in the first part of this Article that have caused significant damage, –

They entail a fine for individuals in the amount of thirty, for small businesses in the amount of fifty, for medium–sized businesses in the amount of seventy–five, for large businesses in the amount of one hundred monthly calculation indices, with the deprivation of a license or suspension or prohibition of activities for up to three years.

4. Actions provided for in the first part of this article that have caused major damage, –

They entail a fine for individuals in the amount of fifty, for small businesses – in the amount of seventy–five, for medium–sized businesses - in the amount of one hundred, for large businesses - in the amount of two hundred monthly calculation indices, with the deprivation of a license or suspension or prohibition of activities for up to three years.

5. Non-fulfillment by the seller (manufacturer, contractor) of obligations under:

1) posting in Kazakh and Russian information about the contact details of the seller (manufacturer, contractor), the authorized body in the field of consumer rights protection and subjects of pre-trial settlement of consumer disputes, as well as information about the consumer's right to contact them for the restoration of their violated rights and legitimate interests;

2) ensuring the exchange or return of goods of both proper and improper quality within the time period established by the legislation of the Republic of Kazakhstan on consumer protection;

3) submission of a written response to the claim for elimination of violations of the rights and legitimate interests of the consumer within the time period established by the legislation of the Republic of Kazakhstan on consumer rights protection, –

entails a fine for individuals in the amount of five, for small businesses – in the amount of ten, for medium–sized businesses – in the amount of fifteen, for large businesses - in the amount of twenty-five monthly calculation indices.

6. The act provided for in part five of this Article, committed repeatedly within a year after the imposition of an administrative penalty, –

entails a fine for individuals in the amount of ten, for small businesses – in the amount of twenty, for medium–sized businesses – in the amount of thirty, for large businesses - in the amount of fifty monthly calculation indices.

Note. In relation to this article, a significant amount of damage is an amount exceeding one monthly calculation index, and a large amount of damage is an amount of at least three monthly calculation indices.

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Republic of Kazakhstan

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