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Article 18. The consumer's right to receive from the seller (manufacturer, contractor) a document confirming the purchase of goods (performance of work, provision of services), or a contract concluded upon purchase of goods (performance of work, provision of services) The Law on Consumer Protection
1. The consumer has the right to receive from the seller (manufacturer, contractor) a document confirming the purchase of goods (performance of work, provision of services), or a contract concluded upon purchase of goods (performance of work, provision of services).
2. The consumer's absence of a document confirming the purchase of goods (performance of work, provision of services), or a contract concluded upon purchase of goods (performance of work, provision of services), does not deprive him of the right to refer to witness statements, as well as documents and other means of proof, including photo and (or) video recording, to confirm the purchase of the product.
The Law of the Republic of Kazakhstan dated May 4, 2010 No. 274-IV.
This Law defines the legal, economic and social foundations of consumer protection, as well as measures to provide consumers with safe and high-quality goods (works, services).
President
Republic of Kazakhstan
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