On amendments and additions to some legislative acts of the Republic of Kazakhstan on civil service issues
The Law of the Republic of Kazakhstan dated May 19, 2026 No. 291-VIII SAM
Article 1. To make amendments and additions to the following legislative acts of the Republic of Kazakhstan:
1. To the Labor Code of the Republic of Kazakhstan dated November 23, 2015:
1) Sub-paragraphs 17) and 23) of Article 16 shall be worded as follows:
"17) reviews and coordinates qualification reference books or standard qualification characteristics of positions of managers, specialists and other employees of organizations of various types of economic activity, with the exception of positions related to the performance of managerial functions in state-owned legal entities, developed and approved by authorized state bodies of the relevant fields of activity;";
"23) determines the procedure for entering the civil service and holding a competition for the vacant position of a civil servant, with the exception of a teacher of a state educational organization, the first head of a state physical culture and sports organization, as well as the cases established by this Code and the legislation of the Republic of Kazakhstan in the field of public service;";
2) add paragraph 9 to Article 101 as follows:
"9. Standard qualification requirements and qualification requirements for positions related to the performance of managerial functions in state-owned legal entities are established in accordance with the legislation of the Republic of Kazakhstan on public service.";
3) paragraph 1 of Article 139 should be supplemented with the second part as follows:
"The procedure for the admission of persons to positions related to the performance of managerial functions in state legal entities and their employment is determined by the authorized body for civil service affairs in coordination with the Office of the Government of the Republic of Kazakhstan, with the exception of the first heads of individual state legal entities in the field of education and culture, appointed and dismissed by the President of the Republic of Kazakhstan, as well as the first head of the state physical culture and sports organization.";
4) add article 143-2 as follows:
"Article 143-2. The specifics of regulating the work of persons engaged in activities in state bodies on the basis of an employment contract, persons performing managerial functions in state legal entities
The work of persons engaged in activities in state bodies on the basis of an employment contract, persons performing managerial functions in state legal entities, is regulated by this Code with the specifics provided for by the Law of the Republic of Kazakhstan "On Civil Service of the Republic of Kazakhstan".";
5) add the following part to Article 146::
"The provisions of this article do not apply to the employees specified in Article 143 of this Code.".
2. To the Code of the Republic of Kazakhstan dated July 7, 2020 "On the Health of the People and the Healthcare System":
1) add subparagraph 74-1) to Article 7 as follows:
"74-1) approves the rules for conducting procedures to identify signs of the use of narcotic drugs, psychotropic substances and their analogues in civil servants and formalize their results jointly with the authorized body for civil service affairs;";
2) add article 142-1 as follows:
"Article 142-1. Medical examination of civil servants for the use of narcotic drugs, psychotropic substances and their analogues
1. Civil servants are subject to medical examination for the use of narcotic drugs, psychotropic substances and their analogues in cases and in accordance with the procedure provided for by the legislation of the Republic of Kazakhstan in order to prevent the illegal use of narcotic drugs, psychotropic substances and their analogues.
The procedure and grounds for sending civil servants to undergo a medical examination to establish the use of narcotic drugs, psychotropic substances, their analogues and intoxication, as well as the list of positions subject to medical examination, are determined in accordance with the legislation of the Republic of Kazakhstan on narcotic drugs, psychotropic substances, their analogues and precursors and measures to counteract their illicit trafficking. and their abuse.
2. Heads of state bodies who have failed to ensure the direction and conduct of a medical examination or who have allowed persons with an identified fact of illegal use of narcotic drugs, psychotropic substances and their analogues to perform their official duties are liable in accordance with the procedure established by the laws of the Republic of Kazakhstan.
3. The refusal of a civil servant to undergo a medical examination or evasion from passing it entails liability established by the laws of the Republic of Kazakhstan.".
3. To the Law of the Republic of Kazakhstan dated March 30, 1995 "On the National Bank of the Republic of Kazakhstan":
Add the following third part to article 20-1:
"Political civil servants are subject to the Law of the Republic of Kazakhstan "On the Civil Service of the Republic of Kazakhstan" with the specifics provided for by this Law.".
4. To the Law of the Republic of Kazakhstan dated April 16, 1997 "On Housing Relations":
1) subparagraph 6) of paragraph 1 of Article 1, after the word "provision", add the words "civil servants,";
2) in article 2:
sub-items 1-5), 1-6), 1-7), 1-8) and 1-9) should be worded as follows:
"1-5) payments for official promotion related to moving from one locality to another – payments for the purpose of renting housing, established in accordance with the legislation of the Republic of Kazakhstan in the field of public service and provided to certain categories of civil servants during their official promotion related to moving from one locality to another, in accordance with the procedure established by the legislation of the Republic of Kazakhstan;
1-6) unified settlement center – legal entities that comply with the requirements and operating procedures determined by the authorized body, form a single payment document and ensure interaction between utility service providers and utility consumers based on information systems;
1-7) the unified republican electronic database is an electronic database containing information about citizens of the Republic of Kazakhstan, persons registered as needing housing by local executive bodies in accordance with this Law.;
1-8) single payment document – a document drawn up on paper or formed in electronic form, on the basis of or with the help of which payments and (or) money transfers are made, drawn up to pay for utilities and additional services.;
1-9) budgetary organizations – state institutions and state-owned enterprises;";
add subparagraph 1-10) to read as follows:
"1-10) departmental housing fund – official dwellings located on the balance sheet of state institutions, intended to be provided to civil servants appointed to a position on a rotating basis or moved to another locality in connection with the relocation of a state body, as well as to certain categories of civil servants during official relocation related to moving from one locality to another, in accordance with the procedure established by the Legislation of the Russian Federation. the legislation of the Republic of Kazakhstan, by decision of the housing commission for residence for the period of performance of official duties without the right to further privatization;";
subparagraph 20) should be worded as follows:
"20) official dwelling – a dwelling with a special legal regime provided from the housing stock of a state institution and intended for occupancy by citizens of the Republic of Kazakhstan for the period of their duties related to the nature of their employment relations, including during the rotation of civil servants or their relocation to another locality in connection with the relocation of a state body, as well as certain categories of civil servants in case of official transfer in the service related to moving from one locality to another, in accordance with the procedure, established by the legislation of the Republic of Kazakhstan, or participating in active measures to promote employment in accordance with the legislation of the Republic of Kazakhstan on social protection;";
add subparagraph 21-3) to read as follows:
"21-3) payments upon relocation of a state body – payments for the purpose of renting housing, established in accordance with the legislation of the Republic of Kazakhstan in the field of public service and provided to civil servants who have been relocated to another locality in connection with the relocation of a state body;";
3) subparagraph 8-1) of the first part of paragraph 7 of Article 13 should be worded as follows:
"8-1) provided from the departmental housing stock to civil servants appointed to a position on a rotating basis or moved to another locality in connection with the relocation of a state body, as well as to certain categories of civil servants during official relocation related to moving from one locality to another, in accordance with the procedure established by the legislation of the Republic of Kazakhstan, for the period of their official duties;";
4) Paragraph 5 of article 67 should be worded as follows:
"5. Official dwellings from the departmental housing stock are provided for use by civil servants in need of housing in a given locality, appointed to a position on a rotating basis or relocated to another locality in connection with the relocation of a government agency, as well as to certain categories of civil servants during official promotions related to relocation from one locality. in another case, in accordance with the procedure established by the legislation of the Republic of Kazakhstan, for the period of their official duties.";
5) in paragraph 1 of article 110:
The first and third parts should be worded as follows:
"1. The procedure for providing official housing intended for occupancy by citizens of the Republic of Kazakhstan for the period of performance of their duties related to the nature of their employment relations, including civil servants appointed to a position on a rotating basis or relocated to another locality in connection with the relocation of a government agency, as well as certain categories of civil servants displaced by service, related to moving from one locality to another, in accordance with the procedure established by the legislation of the Republic of Kazakhstan, and its use is determined by the authorized body.";
"In the absence of official housing at the place of rotation, civil servants appointed to a position on a rotating basis or moved to another locality due to the relocation of a government agency, as well as certain categories of civil servants during official relocation related to moving from one locality to another, in accordance with the procedure established by the legislation of the Republic of Kazakhstan appropriate payments are provided for the period of performance of their duties related to the nature of their employment relationship.";
add parts five and six as follows:
"Payments in case of relocation of a state body are made in accordance with the rules for calculating the amount, assignment, recalculation, implementation, termination, refund, suspension and resumption of housing payments, lifting allowance payments, as well as reimbursement of transportation costs for personal property to civil servants relocated to another locality in connection with the relocation of a state body, approved by the Government of the Republic Kazakhstan.
Payments in case of job transfer related to relocation from one locality to another are made in accordance with the rules for calculating the amount, assignment, recalculation, implementation, termination, refund, suspension and resumption of housing payments, lifting allowance payments, as well as reimbursement of the cost of transporting personal property to civil servants displaced to another locality. a point in connection with the relocation of a government agency approved by the Government of the Republic of Kazakhstan.";
6) paragraph 1 of Article 111 should be worded as follows:
"1. Employees who have terminated their employment relationship, in connection with which they were provided with official housing, including civil servants appointed to a position on a rotating basis or moved to another locality due to the relocation of a government agency, as well as certain categories of civil servants during official promotions related to moving from one locality to another. other, in accordance with the procedure established by the legislation of the Republic of Kazakhstan, except for the cases provided for in paragraph 2 of Article 109 of this Law., are subject to eviction with all persons living with them without providing other housing.".
5. To the Law of the Republic of Kazakhstan dated July 10, 1998 "On Narcotic Drugs, Psychotropic Substances, their Analogues and Precursors and measures to counteract their illicit trafficking and Abuse":
add article 32-1 as follows:
"Article 32-1. Medical examination of civil servants for the use of narcotic drugs, psychotropic substances, and their analogues
1. Civil servants are sent to undergo a medical examination for the use of narcotic drugs, psychotropic substances, and their analogues.
2. The basis for sending civil servants to undergo a medical examination for the use of narcotic drugs, psychotropic substances, and their analogues is the inclusion of their public positions in the list of positions subject to medical examination (hereinafter referred to as the list of positions), formed taking into account the following criteria:
1) the nature and specifics of the job responsibilities associated with an increased level of responsibility and risks;
2) the degree of probability of a threat to the life and health of other persons in case of improper performance of official duties;
3) requirements for the physical and mental state of civil servants holding relevant positions.
3. The list of positions is formed taking into account:
1) the results of the previous medical examination, for which there were no grounds for dismissal, but certain signs were identified that require a re-assessment of the condition.;
2) information about the commission by a civil servant of road accidents in which the fact of the use of narcotic drugs, psychotropic substances, their analogues or being intoxicated has been established;
3) information, confirmed by the results of an inspection conducted at the request of an individual or legal entity, on the facts of the behavior of a civil servant, indicating that he may be in a state of intoxication;
4) information posted in the mass media or on Internet resources containing information about the behavior of a government employee with signs of being intoxicated;
5) information provided by authorized state bodies confirming the facts of the use of narcotic drugs, psychotropic substances, their analogues by a civil servant or his being in a state of intoxication.
4. The collection of information coming from the sources specified in this article is carried out by the personnel management service (HR service) of the state body.
5. The list of positions is approved by the head of the state body or the head of its staff and refers to documents of limited distribution marked "For official use".
6. Civil servants who are not included in the list of positions are referred for medical examination.:
1) upon presentation by the Personnel Management Service (HR service), which contains information on the signs of possible use of narcotic drugs, psychotropic substances, and their analogues by a civil servant, identified in accordance with the procedure for identifying signs of use of narcotic drugs, psychotropic substances, and their analogues, as well as the registration of its results;
2) if a civil servant is at his workplace or in the performance of official duties with signs of narcotic or other substance abuse intoxication, issued by the relevant act of the personnel management service (HR service);
3) if a civil servant commits actions during working hours that endanger the life and health of other persons, violate public order or interfere with the normal functioning of a state body.;
4) in case of detection of narcotic drugs and psychotropic substances, their analogues in the workplace.
7. The referral of a civil servant for a medical examination is carried out by the personnel management service (HR service) within forty-eight hours from the moment the head of the state body or the head of his staff decides to conduct a medical examination.
8. The referral indicates the purpose of the medical examination, the justification for conducting it, as well as the name of the medical organization to which the civil servant is sent.
9. The storage and processing of medical examination results is carried out in accordance with the legislation of the Republic of Kazakhstan on personal data and their protection.
10. If a civil servant refuses to undergo a medical examination or evades its passage by the personnel management service (HR department), an appropriate act is drawn up, which reflects the circumstances of the refusal or evasion.
The specified act is attached to the personal file of the civil servant.
Refusal to undergo a medical examination is the basis for dismissal (termination of powers) of a civil servant in accordance with the legislation of the Republic of Kazakhstan in the field of public service.
11. In case of confirmation of the fact of the use of narcotic drugs, psychotropic substances, and their analogues by a civil servant, the head of the state body or the head of its staff ensures that relevant information is sent to the authorized body for civil service affairs and law enforcement agencies in cases and in accordance with the procedure provided for by the legislation of the Republic of Kazakhstan.
12. A medical examination by a civil servant is carried out during working hours.
13. Civil servants holding senior government positions are subject to an annual medical examination.
14. The provisions of this article do not apply to cases stipulated by the legislation of the Republic of Kazakhstan on law enforcement service, special state bodies, military service and the status of military personnel, civil protection.".
6. To the Law of the Republic of Kazakhstan dated January 23, 2001 "On Local Government and Self-government in the Republic of Kazakhstan":
1) in article 6:
The first and second parts of paragraph 2-11 should be worded as follows:
"2-11. The maslikhat of the district (city of regional significance) decides on accepting the resignation of the elected akim or a reasoned refusal to accept the resignation.
The decision to accept resignation or to refuse to accept resignation is made within one month from the date of submitting a personal written application of the elected akim.";
add paragraph 2-17 as follows:
"2-17. The maslikhat of the district (city of regional significance), from the date of receipt of a copy of the act on the imposition of disciplinary punishment on the elected akim in the form of recognition as inappropriate for his position, shall consider within one month the termination of the powers of the elected akim or the continuation of his duties.
In case of a decision to terminate the powers of the elected akim, a copy of the decision of the maslikhat of the district (city of regional significance) is sent to the relevant territorial election commission.
The territorial election Commission, based on the decision of the maslikhat of the district (city of regional significance), takes note of the fact of the loss of powers of the elected akim.";
2) the first part of paragraph 5 of Article 21 shall be worded as follows:
"5. Penalties are imposed at a session of the maslikhat by a majority vote of the total number of deputies present, with the publication of information about their imposition in the media distributed in the relevant territory.";
3) in article 36:
Add sub-paragraphs 3-1) and 3-2) to the first part of paragraph 5 as follows:
"3-1) acceptance by the maslikhat of the district (city of regional significance) of the resignation of the akim;
3-2) adoption by the maslikhat of the district (city of regional significance) of a decision to terminate the powers of the akim in connection with the imposition of a disciplinary penalty on the akim in the form of recognition as inappropriate for his position;";
The first part of paragraph 6 should be worded as follows:
"6. Upon termination of the powers of the akim of a city of district significance, village, settlement, rural district on the grounds provided for in paragraph 5 of this article, the territorial election commission of the district (city of regional significance) shall make a decision stating the occurrence of grounds entailing the termination of the powers of the akim of a city of district significance, village, settlement, rural district, and makes a decision on submitting a submission to the relevant akim of a district (city of regional significance) on the early termination of the powers of the akim of a city of regional significance, village, settlement, rural district, with the exception of the case provided for in subparagraph 3-2) of the first part of paragraph 5 of this Article, in which the relevant territorial election commission takes note of the fact of the loss of powers of the elected akim.".
7. To the Law of the Republic of Kazakhstan dated March 7, 2002 "On the Diplomatic Service of the Republic of Kazakhstan":
1) add subparagraph 6) to Article 2-2 as follows:
"6) other principles established by the legislation of the Republic of Kazakhstan in the field of public service.";
2) in article 9:
Paragraph 3 should be supplemented with the words "in accordance with the legislation of the Republic of Kazakhstan in the field of public service";
Delete paragraph 5;
3) subparagraph 8) of paragraph 2 of Article 12 after the words "higher education institutions," add the words "organization of education under the President of the Republic of Kazakhstan,";
4) add the words "or temporarily vacant" to the second part of paragraph 1 of Article 14 after the word "vacant";
5) in the first part of paragraph 3 of Article 15, the word "Persons" should be replaced by the words "Citizens of the Republic of Kazakhstan";
6) the second part of paragraph 1 of Article 15-1 after the words "diplomatic service," add the words "position held,";
7) the title and paragraph 1 of Article 17 after the words "educational institutions," add the words "educational organization under the President of the Republic of Kazakhstan,";
8) in article 18:
in paragraph 1:
subparagraph 3) add the words "owned by him by right of ownership";
subparagraph 4) should be worded as follows:
"4) termination of citizenship of the Republic of Kazakhstan as a result of loss, deprivation or renunciation of citizenship of the Republic of Kazakhstan.
If an employee of the diplomatic service or an employee of the diplomatic service acquires citizenship of another state, he is subject to dismissal in accordance with the procedure established by the legislation of the Republic of Kazakhstan in the field of public service;";
sub-paragraph 4-1) should be deleted;
The second part of paragraph 2 should be worded as follows:
"Upon dismissal from the bodies of the diplomatic service, the staff of the diplomatic service is voluntarily enrolled in the personnel reserve of the Ministry of Foreign Affairs in accordance with the procedure established by the legislation of the Republic of Kazakhstan.".
8. To the Law of the Republic of Kazakhstan dated July 4, 2003 "On State Regulation, Control and Supervision of the Financial Market and Financial Organizations":
Add the following part to article 15-11::
"Political civil servants are subject to the Law of the Republic of Kazakhstan "On the Civil Service of the Republic of Kazakhstan" with the specifics provided for by this Law.".
9. To the Law of the Republic of Kazakhstan dated July 27, 2007 "On Education":
1) Subparagraph 79) of Article 5 shall be worded as follows:
"79) develops and approves, together with the authorized state body for labor, the rules for the appointment and dismissal of teachers of state educational organizations;";
2) paragraph 11 of Article 26 should be supplemented with the second part as follows:
"Admission to training under the state educational order in certain specialties or educational programs of higher education in the framework of training specialists to occupy grassroots positions is carried out on a competitive basis in accordance with the legislation of the Republic of Kazakhstan in the field of public service.";
3) paragraph 17 of Article 47 should be supplemented with the following third part:
"Citizens of the Republic of Kazakhstan who have studied under educational programs of higher education in the framework of training specialists to occupy grassroots positions on the basis of a state educational order are required to work within the time limits and in accordance with the procedure established by the legislation of the Republic of Kazakhstan in the field of public service.".
10. To the Law of the Republic of Kazakhstan dated January 6, 2011 "On Law Enforcement Service":
1) in article 23:
in subparagraph 3) of paragraph 1-1, replace the word "(lieutenant)" with the words "(lieutenant, senior lieutenant)";
The first paragraph of paragraph 5 should be worded as follows:
"5. Special ranks of lieutenant, class rank "lawyer of the 3rd class" are awarded to:";
add paragraph 5-2 as follows:
"5-2. Graduates who have graduated with honors from a full-time course of higher education in law enforcement education organizations of the Republic of Kazakhstan and law enforcement education organizations of foreign countries are awarded the special rank of "Senior lieutenant".";
2) add paragraph 5-1 to article 24 as follows:
"5-1. The length of service in special ranks of employees holding the positions of district police inspectors in rural areas is calculated on preferential terms based on one month of service per month and a half.";
3) add paragraph 5-3 to Article 29 as follows:
"5-3. Graduates who have graduated with honors from a full-time course of higher education in law enforcement education organizations of the Republic of Kazakhstan and law enforcement education organizations of foreign countries are given the priority right to choose vacant positions of the middle management staff in their specialty, to which they are appointed in accordance with the procedure determined by the head of the law enforcement agency.".
11. To the Law of the Republic of Kazakhstan dated March 1, 2011 "On State Property":
in article 139:
Paragraph 3 should be worded as follows:
"3. The appointment of the head, approval of the candidacy of the head in the cases provided for by this Law, and his attestation shall be carried out in accordance with the procedure determined by the authorized body for civil service affairs, with the exception of the first heads of individual state-owned enterprises in the field of education and culture, appointed and dismissed by the President of the Republic of Kazakhstan.";
Delete paragraph 7.
12. To the Law of the Republic of Kazakhstan dated February 13, 2012 "On Special State bodies":
1) in article 27:
subparagraph 1) of paragraph 3 should be supplemented with the words "(in the cases provided for in paragraph 4-1 of this Article, Senior Lieutenant)";
add paragraph 4-1 as follows:
"4-1. A graduate who has graduated with honors from a full-time course of higher education in a military, special educational institution or an educational organization of a foreign country in the direction of special government agencies is awarded the special rank of "senior lieutenant".";
2) paragraph 7 of Article 30 should be supplemented with the second part as follows:
"Employees who have graduated with honors from a full-time course of full-time education in a military, special educational institution or educational organization of a foreign state in the direction of special state bodies for educational programs of higher education are appointed to officer positions in a priority order determined by the first head of a special state body.".
13. To the Law of the Republic of Kazakhstan dated February 16, 2012 "On military service and the status of military personnel":
1) subparagraph 8) of paragraph 5 of Article 21, after the words "lieutenant", add the words "(in the cases provided for in paragraph 6 of Article 39 of this Law, "senior lieutenant")";
2) add paragraph 6 to Article 39 as follows:
"6. Graduates who have graduated with honors from a full-time course of higher education in military, special educational institutions of the Republic of Kazakhstan or military, special educational institutions of foreign countries are awarded the military rank of "senior lieutenant" with the priority right to choose vacant positions in their specialty in accordance with the procedure determined by the first head of the authorized state body.".
14. To the Law of the Republic of Kazakhstan dated April 15, 2013 "On State and socially responsible Services":
1) in article 1:
Subclauses 1-2) and 2-1) should be worded as follows:
"1-2) socially responsible service – a service provided to an individual or legal entity and aimed at meeting its basic and socially significant needs, with the exception of public services;";
"2-1) A single contact center is a legal entity designated by the authorized body in the field of public services, performing the functions of an information and reference service for providing information to service recipients on the provision of public and other services, as well as information to government agencies on the provision of information and communication services;";
add sub-paragraphs 2-2) and 2-3) as follows:
"2-2) a hidden public service is a public function that meets the criteria of a public service, but is not included in the register of public services;
2-3) measure of state support for individuals – public services or other forms of state support aimed at improving the well-being of individuals, with the exception of individual entrepreneurs and individuals engaged in private practice, legal consultants, in accordance with the legislation of the Republic of Kazakhstan;";
sub-paragraph 5-2) should be deleted;
Subparagraph 9) should be worded as follows:
"9) automated signing of the result of a public service is the automated imposition of an electronic digital signature on the electronic result of a public service without the participation of the service provider and (or) the co–service provider, provided that all necessary data and confirmations are received from digital objects and systems;";
2) add the words "as well as refusal on formal grounds" to the third paragraph of the second part of Article 3 after the word "red tape";
3) subparagraph 3) of paragraph 1 of Article 4, after the word "service provider", add the word "service provider";
4) in article 10:
add subparagraph 4-1) to read as follows:
"4-1) ensure the timely adoption of subordinate regulatory legal acts defining the procedure for the provision of public services, as well as eliminate contradictions and gaps in them;";
subparagraph 9-2) after the words "proactive formats", add the words ", including the use of automated signing of the result of a public service,";
5) in article 11:
in subparagraph 8), the words "and socially responsible" should be deleted;
subparagraph 13) after the word "service providers" add the word ", service providers";
6) subparagraph 6) of paragraph 4 of Article 11-1 after the words "State Corporation," add the words "as well as on an expedited basis";
7) in article 14:
in subparagraph 2):
add the word "service provider" to the second and third paragraphs after the word "service provider";
the fourth paragraph after the word "service providers," add the word "service providers,";
subparagraph 3) add the word "to co-service providers";
add the word "co-provider" to the fourth paragraph of subparagraph 3-1);
8) in article 18-1:
in paragraph 1:
add the word "service providers" to the third part after the word "service providers";
add parts four and five of the following content:
"The terms of rendering state or socially responsible services may be suspended in cases established by this Law.
It is not allowed to extend the terms of government or socially responsible services.";
The first sentence of the second part of paragraph 2 should be worded as follows:
"The term calculated in months expires on the corresponding date of the last month of the term.";
9) in article 18-2:
in paragraph 1:
add the words ", or rules for the provision of socially responsible services" to the first part;
The second part should be worded as follows:
"The suspension of the provision of a state or socially responsible service begins on the date on which the service provider notifies the recipient of the suspension of the provision of a state or socially responsible service, including on the basis of a decision by the service provider. The duration of the provision of public or socially responsible services is resumed from the date of the decision by the service provider or co-provider to resume the process of providing public or socially responsible services.";
in paragraph 2:
add the words "or co-service provider" to the first paragraph after the word "Service provider";
in subparagraph 3), the words "or in court" should be replaced by the words ", by a court or in another manner provided for by the legislation of the Republic of Kazakhstan";
add subparagraph 4) as follows:
"4) detection of errors or inaccuracies in the application and (or) documents submitted by the service recipient, their inconsistency with the requirements in form and content, submission of an incomplete package of documents in accordance with the list provided for by the subordinate regulatory legal act defining the procedure for the provision of public services and the rules for the provision of socially responsible services.";
add paragraph 2-1 as follows:
"2-1. In case of suspension of the process of rendering state or socially responsible services on the grounds provided for in subparagraph 4) paragraph 2 of this article, documents submitted by the service recipient (including originals) are subject to return to the service recipient without their acceptance for storage by the service provider or co-service provider, except in cases of submitting an application and (or) documents via the digital government web portal, a stationary subscriber device, a cellular subscriber device, as well as other digital objects, defined by central government agencies.
The re-submission of documents is carried out by the service recipient after the identified deficiencies have been eliminated within the period of suspension.
At the same time, the suspension of the provision of public or socially responsible services on the grounds provided for in subparagraph 4) paragraph 2 of this article does not apply to services related to subsidies, as well as those provided through competitive selection procedures for service recipients or within established limits.";
in paragraph 3:
in subparagraph 1), replace the word "deceased" with the word "relevant";
in subparagraph 2), the words "or before the entry into force of the judicial act" should be replaced by the words ", the entry into force of the judicial act or the resolution of the issue in another manner provided for by the legislation of the Republic of Kazakhstan";
add subparagraph 3) as follows:
"3) in the cases provided for in subparagraph 4) paragraph 2 of this article, – until the identified deficiencies are eliminated within a reasonable period established by the service provider or co-service provider.";
add the following part of the second part:
"The period of suspension provided for in subparagraph 3) of part one of this paragraph shall not exceed the total period for the provision of the relevant state or socially responsible service, established by a subordinate regulatory legal act defining the procedure for the provision of public services, or the rules for the provision of socially responsible services.";
10) Article 19 should be worded as follows:
"Article 19. Provision of government or socially responsible services by service providers
1. The requirements and procedure for the provision of public services by service providers (co-providers) are determined by a subordinate regulatory legal act defining the procedure for the provision of public services.
2. The requirements and procedures for the provision of socially responsible services are developed by service providers in accordance with the standard rules for the provision of socially responsible services and approved by service providers in accordance with the requirements of this Law.
3. In cases where errors or inaccuracies are found in the application and/or documents submitted by the service recipient, their inconsistency with the requirements in form and content, or the service recipient submits an incomplete package of documents in accordance with the list provided for in the subordinate regulatory legal act defining the procedure for the provision of public services or the rules for the provision of socially responsible services, the service provider accepts applications through a digital waiting list.
On the basis provided for in part one of this paragraph, documents submitted by the service recipient (including originals) are subject to return to the service recipient without their acceptance for storage by the service provider or co-service provider, except in cases of submitting an application and (or) documents via the digital government web portal, a stationary subscriber device, a cellular subscriber device, and other digital objects designated by central government agencies.
At the same time, the service recipient is given a reasonable time to eliminate the identified deficiencies, which is not included in the total period for the provision of the relevant state or socially responsible service, established by a subordinate regulatory legal act defining the procedure for the provision of public services or the rules for the provision of socially responsible services, and should not exceed it.
In case of elimination of deficiencies, the day of receipt of the application and (or) documents for receiving a state or socially responsible service is considered to be the day of the initial request of the service recipient.
The duration of the provision of public or socially responsible services is resumed from the moment the identified deficiencies are eliminated.
If the identified deficiencies are not eliminated within the prescribed period, the service provider refuses to accept the application and documents.
4. The provisions of paragraph 3 of this article shall not apply to services related to subsidies, as well as those provided through competitive selection procedures for service recipients or within established limits.";
11) in article 19-1:
add the words "and co-service providers" to the title;
Paragraph 1 should be worded as follows:
"1. In case of refusal to provide a state or socially responsible service, the service provider sends a response to the service recipient indicating the reasons for the refusal.
If the decision to refuse is made by the service provider, the service provider notifies the service provider, who, based on his decision, sends a response to the service recipient indicating the reasons for the refusal.";
add paragraphs 1-1 and 1-2 as follows:
"1-1. The grounds for refusal to provide a public or socially responsible service cannot be requirements that are not related to the right to receive this service.
1-2. In case of refusal to provide a public service, the hearing with the service recipient is not conducted.";
in paragraph 2:
add the words "and service providers" to the first paragraph after the word "Service providers";
Subparagraph 1) should be worded as follows:
"1) establishing the unreliability of documents submitted by service recipients to receive government or socially responsible services related to subsidies, as well as those provided through competitive selection procedures for service recipients or within established limits, and (or) the data (information) contained therein;";
add subparagraph 7) as follows:
"7) failure to eliminate identified deficiencies after the expiration of the suspension period for the provision of public or socially responsible services on the grounds provided for in subparagraph 4) paragraph 2 of Article 18-2 of this Law.";
12) in article 20:
Delete the second part of paragraph 2;
add paragraphs 2-1 and 2-2 as follows:
"2-1. In cases of errors or inaccuracies in the application and (or) documents submitted by the service recipient, their inconsistency with the requirements in form and content, or the submission by the service recipient of an incomplete package of documents in accordance with the list provided for in the subordinate regulatory legal act defining the procedure for the provision of public services, an employee of the State Corporation accepts applications through a digital waiting list.
On the basis provided for in the first part of this paragraph, the documents submitted by the service recipient (including the originals) are subject to return to the service recipient without their acceptance for storage by the State Corporation.
The re-submission of documents is carried out by the service recipient after the identified deficiencies have been eliminated within the period of suspension.
In this case, the service recipient is given a reasonable time to eliminate the identified deficiencies, which is not included in the total period for the provision of the relevant public service, established by a subordinate regulatory legal act defining the procedure for the provision of public services, and should not exceed it.
In case of elimination of deficiencies, the day of receipt of the application and (or) documents for receiving a public service is considered to be the day of the initial request of the service recipient.
The duration of the provision of public services is resumed from the moment the identified deficiencies are eliminated.
If the identified deficiencies are not eliminated within the prescribed period, the employee of the State Corporation refuses to accept the application and documents.
2-2. The provisions of paragraph 2-1 of this article do not apply to services related to subsidies, as well as those provided through competitive selection procedures for service recipients or within established limits.";
13) add paragraph 7 to article 21 as follows:
"7. In the case of automated decision-making in the provision of public services in electronic form, the result is generated by a digital system without the participation of the service provider. In case of disagreement with the result, the service recipient has the right to review it with the participation of the service provider.";
14) paragraph 3 of Article 24 should be supplemented with the second part as follows:
"The state corporation has the right to charge the service recipient, upon his request, a fee for accelerated maintenance in the provision of public services, including in digital format and (or) in an expedited manner, in accordance with the price list approved by the decision of the authorized body determined by the Government of the Republic of Kazakhstan from among the central government bodies.";
15) in article 25:
the first part of paragraph 2 after the word "service provider," add the word "service provider,";
in paragraph 3:
subparagraph 1) after the word "service provider," add the word "service provider,";
subparagraph 2) after the words "rural district" add the words ", service provider, co-service provider, State corporation";
subparagraph 3) add the words ", service provider, co-service provider, State corporation";
16) in paragraph 2 of article 27, the word "service providers" should be replaced by the words "service providers, co-service providers".
15. To the Law of the Republic of Kazakhstan dated May 16, 2014 "On Permits and Notifications":
1) paragraph 1 of Article 25 should be supplemented with the following third part:
"This paragraph does not apply to the issuance of a permit and/or its annex, which is a public service.";
2) paragraph 6 of Article 34 should be supplemented with the following third part:
"This paragraph does not apply to the renewal of a license and/or an appendix to the license, which is a public service.".
16. To the Law of the Republic of Kazakhstan dated November 18, 2015 "On Combating Corruption":
Subparagraph 1-1) of Article 1 should be supplemented with the words ", or an elected public office".
17. To the Law of the Republic of Kazakhstan dated April 6, 2016 "On Legal Acts":
Add subparagraph 6) to paragraph 1 of Article 3 as follows:
"6) must provide the necessary conditions for the realization of the rights, freedoms and legitimate interests of individuals and (or) legal entities, and exclude obstacles that hinder or restrict their realization.".
18. To the Law of the Republic of Kazakhstan dated December 30, 2025 "On the Prevention of Offenses":
in paragraph 5 of article 66:
In part one, replace the words "paragraph 9" with the words "paragraph 8";
In parts two and three, replace the words "paragraph 9" with the words "paragraph 8".
Article 2. This Law shall enter into force on July 1, 2026, with the exception of:
1) paragraph 18 of Article 1, which shall enter into force from the date of its first official publication;
2) paragraphs 10, 12 and 13 of Article 1, which enter into force after ten calendar days after the date of its first official publication.;
3) paragraphs 14 and 15 of Article 1, which will enter into force on July 12, 2026.
President
Republic of Kazakhstan
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